Shipping policy

At Majentik, our goal is to deliver your order quickly, safely, and smoothly, from the moment you place your order until it reaches you.

Shipping Coverage

We ship to all governorates across Egypt through trusted and approved shipping partners to ensure secure and reliable delivery.

Estimated Delivery Time

Shipping Fees

Shipping fees are calculated automatically at checkout based on the selected governorate.
Free shipping may be available during special offers or seasonal promotions.

Order Confirmation

After placing your order, you will receive a confirmation via phone call or SMS to verify your details.
Orders that are not confirmed may be canceled by the company.

Order Receipt

Please check that the product matches your order before accepting it from the courier.
Ensure there is no visible damage to the outer packaging.
If there is any issue, kindly refuse the shipment and contact us immediately.

Failed or Refused Delivery

If an order is refused without a valid reason after shipping:
- The company reserves the right to decline future orders.
- Or request prepaid payment for upcoming orders.

Shipping Delays

Delivery delays may occur due to circumstances beyond our control, such as:
- Weather conditions
- Courier workload
- Official holidays
In such cases, we will inform you and follow up until delivery is completed.

Re-shipping

If an incorrect address is provided or the customer does not respond to the courier:
- The customer will be responsible for re-shipping fees.

Responsibility

Majentik is fully responsible for the safety of the product until it is delivered to the customer.

Customer Support

For any inquiries related to shipping or delivery, please feel free to Contact us.

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